Bài tập TOEIC/Part 6
Test 121 - Test 140 - Test 134
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Part 6📄
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How to make a consumer complaint\r\n\r\nKnow what your rights are!\r\n\r\nBefore you make a complaint, be 1_____ of your consumer rights under the law. If you have a written contract or description of the goods or services, read what it states. Your complaint will almost certainly be 2_____ more effective if you are aware of your rights.\r\n\r\nA repair, a replacement or a refund are all possible options when goods are faulty. Deal with the issue as soon as possible!\r\n\r\nIf a product is defective, it is important that you return it as soon as possible after you 3_____ the fault. If you keep a faulty item for a long time, you may be considered to have accepted the item in that state.\r\n
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